PATIENT SURVEY 

2017/18

 

 

Thank you to those patients who completed a Patient Survey recently, regarding services provided by staff in your Health Centre.

 

Your comments are valued and have been considered by the Practice Team.

 

 

 

We are happy to note that 97% of patients surveyed said that they would be "extremely likely" or "likely" to recommend us to someone new to the area.

 

 

THANK YOU!

 

 


BE AWARE OF BOGUS CALLERS!


We have been alerted that bogus callers have been attempting to obtain bank details or try to sell products to patients, using the name of the patient's Health Centre.


Please be aware that our staff will NEVER contact you to ask you personal financial details nor will we try to sell anything to our patients.


We are here to provide health care to you.


If you are contacted at home and are suspicious of the nature of the call - please contact the Practice Manager to report this.

 
 
 

 

YOUR LOCAL PHARMACY'S MINOR AILMENTS SERVICE

You can receive a prescription free of charge directly from your local pharmacy for the following minor ailments:

  • Acne
  • Haemorrhoids
  • Verrucae
  • Wart Treatment
  • Head Lice
  • Diarrhoea
  • Ear Wax
  • Threadworms
  • Athlete's Foot
  • Mouth Ulcers
  • Oral Thrush
  • Vaginal Thrush
  • Groin Itch

 

You do not need to see your GP for these prescriptions.  Community Pharmacists are trained to deal with minor aliments and can give advice and treatment if appropriate.  If your symptoms persist, seek further advice from the Pharmacist or your GP.

 

 

 

ORDERING A REPEAT PRESCRIPTION

  

  

To order a repeat prescription -

 

Prescription Ordering - Telephone:  028 25 823016

 

 

 

You can order your repeat prescription by calling in to the surgery and completing the request slip at Reception between 9.00 am and 5.00 pm each working day or by telephoning 028 25 823016 at any time of the day or night. 

 

You can leave a message with details of your request, if a member of staff if unavailable to speak with you.   This telephone line is available to leave a message 24 hours per day, 7 days per week.

 

 

 

  

 

 

 

 

 

All repeat prescriptions require at least 24 hours prior notice.

Those ordered before 11.00 am will be available for collection after 12 noon the following day.  If ordered after 11.00 am, the prescription will be ready for collection after 4.30 pm the following day.

 

 

 

 

 

You can also order your REPEAT medications with us via our new On-Line Service:

 

 

https://www.myvisiononline.co.uk>